Permission is granted to temporarily download one copy of the materials (information or software) on Sports Etc’ web site for personal, non-commercial transitory viewing only. This is the grant of a license, not a transfer of title, and under this license you may not:
- modify or copy the materials;
- use the materials for any commercial purpose, or for any public display (commercial or non-commercial);
- attempt to decompile or reverse engineer any software contained on Sports Etc’ web site;
- remove any copyright or other proprietary notations from the materials; or
- transfer the materials to another person or “mirror” the materials on any other server.
This license shall automatically terminate if you violate any of these restrictions and may be terminated by Sports Etc at any time. Upon terminating your viewing of these materials or upon the termination of this license, you must destroy any downloaded materials in your possession whether in electronic or printed format.
The materials on Sports Etc’ web site are provided “as is”. Sports Etc makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, Sports Etc does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its Internet web site or otherwise relating to such materials or on any sites linked to this site.
In no event shall Sports Etc or its suppliers be liable for any damages (including, without limitation, damages for loss of data or profit, or due to business interruption,) arising out of the use or inability to use the materials on Sports Etc’ Internet site, even if Sports Etc or a Sports Etc authorized representative has been notified orally or in writing of the possibility of such damage. Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
Revisions and Errata
The materials appearing on Sports Etc’s web site could include technical, typographical, or photographic errors. Sports Etc does not warrant that any of the materials on its web site are accurate, complete, or current. Sports Etc may make changes to the materials contained on its web site at any time without notice. Sports Etc does not, however, make any commitment to update the materials.
Sports Etc has not reviewed all of the sites linked to its Internet web site and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by Sports Etc of the site. Use of any such linked web site is at the user’s own risk.
Any claim relating to Sports Etc’s web site shall be governed by the laws of the Commonwealth of Massachusetts without regard to its conflict of law provisions.
We want you to feel completely satisfied with your purchase. If for any reason you are not satisfied with your purchase, you may return the item within 30 days from the original date or purchase. Items that are returned within 14 days of receipt will not incur a restocking charge. Items that are being returned must be in new and unused condition. Additionally all original boxes, bags, packaging and literature must be in new condition and included with the return. Please make sure the items you wish to return meet these criteria prior to proceeding. If you purchase multiple sizes of the same product (i.e. skates), you will be responsible for a 10% restocking fee even if it is returned within 14 days of receipt. Some restrictions may apply.
- All products sold by Sports Etc, LLC are new, first quality products with full factory warranties unless otherwise stated. Please check all items upon receipt, if the items seemed damaged or used please report this to us immediately. NO returns will be accepted of used items!
- All tags must be attached and original packaging must be included with returned items
*Items not eligible for Returns or Exchanges: Heat Molded Skates, Jocks and Undergarments, Custom or Special Orders, Customized Products, and Clearance Items marked as Final Sale.
Product Warranties: Most manufacturers provide warranty services for defective products, directly. For a reference guide on manufacturers warranty information with links and phone numbers regarding skates, composite sticks, shafts please visit our General Hockey Equipment Warranty Information.
How to Return Items:
Call 781-646-1600 or 866-81SKATE (outside MA only) to obtain a Return Authorization (RA) Number. We will NOT accept any returns without a Return Authorization Number.
IMPORTANT: All Packages without an Authorized Return Number will be refused!
- Fill out a Return & Exchange Form; please Click Here to print out the form. The form is in PDF format.
- Return the item with its original packaging to:
1303 Mass. Ave
Arlington, MA 02476
- Write the RA Number clearly on the outside of the shipping box:
Please do not attach or tape any Shipping Label Directly on manufacturer’s original packaging. Doing so will result in the exchange being denied. Please do not use a Skate Box or original manufacturers packaging (helmet box, etc) as your shipping box. We Will Not Accept Returns with Shipping Labels Attached Directly To Product Packaging
We understand that sometimes items do not fit exactly the first time; therefore, Sports Etc, LLC will gladly exchange or credit your timely return of unworn merchandise when it is presented in salable condition with the original vendor packaging and tags. We cannot exchange or credit customized or personalized items. Please contact us for return/exchange information. Customer must pay for shipping both directions!
We will waive the restocking fee if an eligible product is returned within 14 days of delivery; after this all other returns will be subject to a 10% restocking fee. Please view our Return Policy for a list of what is considered ineligible for Return. The customer is responsible for the actual price of shipping even if the shipping was free or discounted. In some cases the actual price of shipping may exceed the amount originally charged for shipping.
*We will process your refund within 7 days of receipt. Please allow up to 2 billing cycles for the credit to appear on your credit statement. Exchanges for other product or requests for store credit will not be assessed a restocking fee.